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Our Mission is to provide quality, compassionate veterinary care through excellent client service and to demonstrate our commitment to the human/animal bond by partnering with you to enhance the health of your pet companions.
We're proud of our efforts to offer a difference you can experience. Order our brochure "Experience the Difference" that explains it all.
An exam room assistant will greet you and your pet in the reception area. The assistant will coordinate your doctor exam and any treatments or prescriptions needed, help to find answers to your questions, provide information on doctor findings or recommendations and work to make your visit both pleasant and informative.
After our staff completes a full medical history, the doctor will perform a comprehensive nose-to-tail exam. We believe a thorough exam is a mandatory initial step in diagnosis and treatment. We also believe preventative medicine is the key to a long and healthy life.
During your appointment, we will spend some time answering your concerns. We also will update you on any medical advancements that may benefit your pet.
We realize that there is a large amount of information covered in the exam room. For your convenience, we will write up a report card summarizing the exam and doctor recommendations and will also provide additional information on any diseases, treatment or products discussed.
Meadow Hills Veterinary Center's number one asset is our staff. Their knowledge, expertise, and professionalism should exceed your expectations during your visit. Our high staff-to-doctor ratio (6:1) ensures that each pet receives personal attention and close monitoring.
New staff members are required to complete a ten phase training program to ensure consistent patient care and client service. This means you can have confidence in each staff member's ability to provide high quality, personalized pet care.
Weekly team meetings are scheduled for open discussion on improving the services we offer to you. Monthly staff meetings bring all our teams together for training sessions on medical topics and client service.
In addition to in-house training, our staff travels to regional and national lectures and conferences to maintain our knowledge of current medical, surgical and dental procedures, as well as preventative medicine.
Our staff completed over 500 hours of continued education in 2003.
Meadow Hills continues to invest in technology and equipment keeping it up-to-date and a leader in the veterinary industry.
Every x-ray taken at Meadow Hills is reviewed by a Board Certified Veterinary Radiologist.
Earning your trust is important to us. We encourage you to take a behind-the-scenes tour of our facility and meet our staff. We want you to feel comfortable selecting Meadow Hills Veterinary Center for the care of your pets. Take our virtual tour now, and an in-person tour at your next visit.
Every surgical patient has an anesthesia record of vital signs checked throughout the procedure.
Our thorough dental cleanings are completed under general anesthesia. Our rigorous safety standards listed under Anesthesia and Surgery apply to all of our dental procedures. The dental procedure consists of a complete oral exam, ultrasonic scaling and probing along the gum line, polishing with fluoride paste and accurate oral charting. Dental x-rays are frequently used to diagnose hidden problems. A board certified dentist is available for consultations. Patients are sent home with a full dental care package and you are trained during the discharge appointment on preventative care that you may provide at home for your pet.
Every pet waking up from anesthesia receives a warm fluffy blanket, hot water bottles, and a team member to comfort them.
The American Animal Hospital Association (AHHA) was founded to encourage veterinary hospitals to meet exemplary standards in providing patient care and client service. In 2003, the number of standards was expanded to over 800 and now includes evaluation of medical and surgical care, dentistry, safety, human resources, anesthesia, pain management, and preventative medicine.
Meadow Hills Veterinary Center was the first veterinary clinic in the Northwest United States to pass these new standards with an Honors designation.
Meadow Hills Veterinary Center's retail area features the largest selection of Hills Science Diet and Prescription Diet foods in the Mid-Columbia area. If, for any reason, a Hill's product is out of stock, Meadow Hills will provide a NO CHARGE delivery of the food to your home as a continued commitment to you.